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Once you are enrolled, your insurance carrier will send you a member ID card and a welcome packet. These materials contain detailed information regarding your specific coverage and instructions on how to file claims.

In most cases, no. Your healthcare provider usually submits claims directly to the insurance company on your behalf.

For specific policy details or to check on a claim, you should contact your insurance carrier directly. You can find their contact information on the back of your member ID card or by logging into their online member portal.

If you need help navigating the enrollment process or understanding the "fine print" of your plan, you can speak with a licensed agent for support. You can call 1-844-535-2825 or visit https://www.getmedical.com/?affiliate=lit.