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Emergency Assistance Plus is a membership program, not insurance. Therefore, all services must be arranged and provided by EA+ at the time of service. Since this is a service that assists in real-time, all the paid services under your membership will be arranged and paid in full upfront by EA+ as necessary at the time of need, so you never have to worry about making payments upfront and getting reimbursed later. To arrange services, please contact the Emergency Assistance numbers located on the back of your membership card, also provided here for convenience:
Within U.S.: 866-816-2073
Outside U.S.: +1-603-328-1752Emergency Assistance is available 24/7/365 days a year.
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Contact the LTCRplus benefits concierge for assistance at (844) 582-7587.
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Call our Member Benefits team at 1-800-235-6943 and they will walk you through the claims process as well as explain the items needed for this type of claim.
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Visit www.ClaimFormAssist.com for more information on submitting your Cancer or Hospital Indemnity claims. This site will provide information on how to Fast Track your claims and what materials you will need to provide.